Aug 23 2008

devLINK - What Makes a Good Project Manager


Presenter – Jeannette Cabanis-Brewin (Center for Business Practices)

  • The Big Debate
    • Nature or Nurture?
    • Experience or education?
    • Hard skills or soft skills?
    • The carrot or the stick?  Is it the organization or is it the person?
  • Aspects of Project Manager Competency
    • Knowledge
    • Skills
    • Experience
    • Personal Qualities – find out who is best and see what they do
    • The higher you rise in an organization, the less you use technical skills and the more you use facilitative skills
  • People make better project managers
    • When they focus on
      • Listening
      • Communicating
      • Collaborating
      • Being sensitive to the environment
  • What research tells us
    • Culture is the software of the mind
      • Programmed, not hardwired
      • Reprogrammable
    • Most problems on projects are not technical problems, they’re “people problems”
      • Communications
      • Politics
      • Trust
  • Beyond Either/Or (there’s “Both/And”)
    • Experience AND Education
    • Nature AND Nurture
    • Hard skills AND Soft Skills
    • Personal Competence AND the organizational structures that nurture and develop it.
  • Traits of best-practice Project Managers
    • Recognized by stakeholders as the most important factor
    • Truthful
    • Exhibit eagerness to organize and lead
    • Personal confidence
  • What to look for in a PM
    • Conflict Management Skills
    • Decision-Making Skills
    • Communication Skills
    • Intrinsic Motivation
    • A “Process Orientation”
    • Thinking Skills – Critical and Analytical Thinking, as well as being a Connected Knower
    • Integrity
    • Initiative
    • Perseverance
    • Humility
  • Seven Habits for a good PM (See Steven Covey)
    • Be Proactive
    • Begin with the End in Mind
    • Think Win/Win
    • Put First Things First
    • Seek First to Understand
    • Synergize
    • Sharpen the Saw
    • Never Stop Learning
  • Organizational Competence
    • Organizational culture can make or break good project managers
      • Supportive executives
      • An organizational home – the PMO
      • Project-centered role design
    • Fork in the Road strategy
      • Split the project manager role
        • Art
          • Communication
          • Analysis
          • Methodology
        • Science
          • Software
          • Technical
      • Use a competency model to determine best candidates for both


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